Veteran Promotion – Terms & Conditions
1. Eligibility
This promotion is open to verified U.S. veterans and active-duty members of the United States Armed Forces, including the Army, Navy, Air Force, Marine Corps, Coast Guard, and Space Force. Verification of military status is required prior to shipment (see Verification section below).
2. Discount Offer
Eligible participants will receive a $175 discount per UP Phone purchased through unplugged.com during the promotion period by applying the coupon code VETERAN at checkout.
The discount applies to one (1) device per verified individual. Later adjustments are not permitted, but may be accommodated at Unplugged’s sole discretion—provided the order was placed within the promotion period.
This offer cannot be combined with any other discounts, promotions, or offers and has no cash value.
3. Promotion Period
The promotion begins on the date announced by Unplugged and remains valid through November 16, 2025, unless extended or terminated earlier at Unplugged’s sole discretion.
4. Verification
After completing your purchase, you will receive an email with instructions to schedule a brief video verification call. During the call, please be prepared to present an official government-issued photo ID (such as a U.S. Military ID, Veteran ID Card, or Driver’s License with veteran designation).
Unplugged will not copy, record, or otherwise store any information from your ID, except your full name for verification records.
If you do not receive the verification email within 15 minutes of purchase, please check your spam or junk folder. If you still do not receive it, contact support@unplugged.com
for assistance.
Your order will not be fulfilled until verification is completed. Failure to complete verification within seven (7) days of purchase may result in order cancellation, and in such case, a full refund shall be made to the original payment method.
Unplugged reserves the right to further validate eligibility by requesting additional evidence at its sole discretion. Unplugged also reserves the right to reject or cancel any order if it suspects the purchaser is ineligible for the promotion.
5. Donation to Valor Mission and Returns
Separately from the Veteran Discount promotion, Unplugged will donate $50 to Valor Mission, a U.S. veterans’ organization, for every UP Phone sold, through the unplugged.com website, from announcement and until November 16, 2025. This donation is independent of the $175 Veteran Discount and does not apply to orders where the Veteran promotion is used.
Donations will be processed after the promotion period and upon completion of all returns and reconciliations, but in no case later than January 30, 2026. If a product purchased under this promotion is returned, any related donation to Valor Mission (if applicable) will be adjusted prior to final remittance.
6. Limitations
- Offer valid only for purchases made directly through unplugged.com.
- Limited to one discounted device per verified veteran or active-duty member.
- Offer is non-transferable and has no cash value.
- Unplugged reserves the right to modify, extend, or terminate the promotion at any time without notice.
7. Governing Terms
Participation in this promotion constitutes acceptance of these Terms & Conditions.
Unplugged’s standard Terms of Service, Privacy Policy, Shipping Policy, and Return Policy also apply.