End User License Agreement
These End User License Agreement (“EULA” and “Terms”) constitute a legal agreement between Unplugged Technologies Ltd., the developer and owner of the mobile application (“Company”, “we” or “us”) and the user of our mobile applications (respectively, “User”, “you” and “App”). These EULA governs your usage of the Apps and the Services offered therein (as defined below).
Use and access to the App is also subject to our Privacy Policy, which is incorporated into this EULA by this reference.
If you download, install, access or use our App or related services, you hereby confirm your consent to be bound by the terms and conditions of this EULA, including the Privacy Policy. If you do not agree with any of the terms and conditions of this EULA, please, do not download, install, access or use the App.
By installing, accessing or using our App you also confirm that you are the owner of or otherwise legally use the device, and that you are at least 13 years of age (or older if required to comply with applicable laws) and have a full legal capacity to enter into this agreement. In case you are between 13 and 18 years of age, you hereby confirm, that your representative has reviewed and agrees to the terms and conditions of this EULA and allows you to access and use our Apps and related services.
THIS EULA CONTAIN PROVISIONS THAT WAIVE YOUR RIGHT TO A JURY TRIAL, RIGHT TO A COURT HEARING AND RIGHT TO PARTICIPATE IN A CLASS ACTION ARBITRATION AND CLASS ACTION WAIVER). YOU AGREE THAT, EXCEPT FOR CERTAIN EXEMPTIONS, DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. YOU HAVE THE RIGHT TO OPT-OUT AS DETAILED IN THE ARBITRATION SECTION BELOW.
ACCEPTANCE OF THE EULA: PLEASE READ THESE EULA CAREFULLY BEFORE DOWNLOADING OR USING THE APP AND SERVICES. YOU ACKNOWLEDGE THAT THESE EULA CONSTITUTES A BINDING AND ENFORCEABLE LEGAL ELECTRONIC CONTRACT BETWEEN YOU AND THE COMPANY. WHEN INSTALLING AND USING THE APP AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE EULA, AS WELL AS TO USE THE APP AND THE SERVICES OFFERED THEREIN ACCORDING TO THE PROVISIONS SET FORTH HEREIN, AND TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS REGARDING YOUR USE OF THE APP. IN THE EVENT YOU DO NOT AGREE WITH THE PROVISIONS OF THESE EULA, OR ANY PART HEREOF, YOU MAY NOT USE THE APP, AND UNINSTALL, WHERE APPLICABLE.
Age Limitation and Eligibility
You hereby represent and warrant that you are at least 16 years old and eligible to enter into these Terms. You further represent and warrant that you are not prohibited by any authorized authority, judicial order, or law to enter into any agreement.
Amendments
AmendmentsWe reserve the right to periodically amend or revise these EULA, at our discretion. Such amendments shall be effective as of the “Last Revise” heading located at the top of these EULA. We will make a reasonable effort post notification in the event that, at our discretion, the changes made are material. We recommend that you review these EULA periodically as your continued use of the App and Services following the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.
Apps, Services
AmendDepending on the App you choose to install we may offer you various services and features including tools and utility apps, communications app, productivity apps, entertainment apps accessibility featured apps, etc. (collectively, the “Services”).
Most of the Services are contingent upon availability and continuity of internet connection. Lack of connectivity or disruptions to connectivity may prevent the use of the Services.
The Company, at its sole discretion, and subject to this EULA, is entitled to determine the features, settings, pricing, or other tools which are available as a part of the Services or modify, correct, amend, update, upgrade, enhance, improve, remove, replace or make any other changes to, or discontinue, or cease, temporarily or permanently, any features or functionalities of the Services, with or without notice, without incurring any liability to you.
You acknowledge and agree that the availability of the Apps is dependent on the party from which you have downloaded or install such apps (“App Center”). You also agree to comply with, and your license to use the Apps is conditioned upon your compliance with, all applicable agreements, terms of use or terms of service, and other policies of the applicable App Center.
Pre-installed Apps
If you are a using the Unplugged Device and our Software as defined under the Software License Agreement. Your Unplugged Device may include a variety of pre-installed applications (“Pre-installed Apps”), which are provided for your convenience and enhanced functionality. Please be aware that while some Pre-installed Apps are developed, owned, or operated by us and are subject to this EULA, others are developed, owned, or operated by third parties and are not governed by this EULA. We do not control, endorse, or assume responsibility for any third-party Pre-installed Apps, and your use of such apps is at your own risk. The terms and conditions, privacy policies, and end user license agreements of those third-party apps may differ from ours and may impose additional obligations or restrictions on you. It is your responsibility to carefully review and accept the applicable terms and policies of any third-party Pre-installed App before accessing or using it. If you do not agree to the terms of a third-party Pre-installed App, you should not use or access that app.
Registration and Account
In order to access or use some of the features of the App, you may be required to register by opening an account (“Account”) or by signing in via a third-party tool (“Third Party Tool”). If you open an Account, you may be required to provide details and select a password or to otherwise allow us to access your account information through a Third Party Tool (“Login Information”). You must safeguard and not disclose your Login Information and you must supervise the use of such Account. You will be responsible for all uses of your Login Information, including purchases, whether or not authorized by you. In the event you become aware of or reasonably suspect any breach of security, including any loss, theft or unauthorized disclosure of your Login Information or unauthorized access to your Account, you must immediately notify us and modify your Login Information. Note that if you choose to create your Account using any Third Party Tool, certain user data that you either provide us or that is accessed through such Third Party Tool (subject to the terms and conditions applicable to such third party), including your user name and photo, may be published on your user profile and may be made available to other users.
You must provide your information when creating an Account, and to update your information (including any contact information) promptly upon any change. You also agree not to misrepresent your identity or age to open an Account on behalf of someone other than yourself.
You undertake to monitor your Account and to restrict use by anyone who is not an eligible user. You accept full responsibility for any use of the Service using your Login Information, including any use of your credit card or other payment instrument.
We reserve the right to remove or reclaim any username at any time and for any reason, including in case of claims by a third party that a username violates any third party’s rights or otherwise violate these EULA.
If you wish to change your Login Information or other personal information associated with your Account, you may do so by contacting us at support@unplugged.com. If you wish to terminate your Account, your Account will be terminated and removed within a reasonable timeframe following our receipt of your written request, and from the date of termination you will no longer be able to access your Account, including any other Services associated therewith.
Subscription
The Services are subject to subscriptions fees that automatically renew (“Subscription”). The Subscription plans available on a monthly or yearly Subscriptions. Subscription is automatically renewed unless you terminate or cancel the Subscription. The Subscription payment is processed through the payment processor that will be provided to you including through Stripe that subject to Stripe’s Terms and Conditions which are available here. You may cancel your subscription plan anytime by contacting us or through the App. Should you choose to cancel your Subscription, your access to the paid features will continue through the end of your billing period, as applicable, and expire thereafter, and you may be downgraded to the free Services. To the extent permitted by applicable law, any fees paid for your purchase of a subscription plan are non-refundable, and we do not provide refunds for any partial subscriptions.
We may offer a free trial for premium features (“Free Trial”) as shall be determined by us in our sole discretion. The Free Trial starts when you register to the Free Trial and is for a limited period of time. The terms of the autorenewal and cancellation procedure will be disclosed prior to making the purchase. We will notify you via your email address that your Free Trial period is about to expire before the end of the Free Trial. We reserve the right to limit your ability to take advantage of multiple trials. We reserve the right, at our own discretion, to change any features or functionalities of the Subscription. Changes to the Subscription can be based on various factors, e.g., improving, managing the Services, complying with requirements or legal or technical requirements. Where such changes negatively affect an existing Subscription in more than a limited way, you will be informed and may terminate the Subscription. You are solely responsible for obtaining the equipment and telecommunication services necessary to access the Services, and all fees associated therewith (such as computing devices and Internet service provider and airtime charges).
User Content
Through the App you may be permitted to upload, post or otherwise make available certain content including, without limitation, text, images, videos, and audio files (“User Content”). Users of the Services may also extract all or any portion of User Content created by another user to produce additional User Content, including combine and integrate User Content generated by more than one user. The User Content, including any materials contained therein, have not been verified or approved by us.
You acknowledge that the Company do not review, approve, monitor, endorse, warrant, or make any representations with respect to any User Content. You hereby warrant that you will upload User Content through the App in full compliance with our Acceptable Use Policy and all applicable laws, rules, regulations and policies we make available to you, and you will be liable to us and indemnify us for any breach of that warranty, including any loss or damage we suffer as a result of your breach of warranty.
We do not allow any content that infringes copyright. The use of copyrighted content of others without proper authorization or legally valid reason may lead to a violation of this EULA. However, not all unauthorized uses of copyrighted content constitute a copyright infringement.
If you believe that any of the User Content available in the App infringes your intellectual property rights in a manner that constitutes a copyright infringement, or of any third party in which you are authorized to act on its behalf, you may submit a DMCA copyright infringement notice to our authorized Agent ("DMCA Notice"). We will respond to your DMCA Notice within a reasonable amount of time.
DMCA Notice
To file a DMCA Notice, you must provide a written communication to our designated agent with the following information: (i) Which copyrighted work or material that you claim has been infringed, sufficient information to enable us to locate the material, including at a minimum, the location within the App where such material may be found and screenshots of such material. If multiple copyrighted works are covered by this DMCA Notice – please provide a representative list of the applicable copyrighted works. (ii) Your contact information – name, mailing address, phone number, and email address. (iii) A statement that you have a good-faith belief that the use of the copyrighted material is not authorized, in the following wording: “I hereby state that I have a good faith belief that the disputed use of the copyrighted material or reference or link to such material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use).” (iv) A statement, that the information provided is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf, in the following wording: “I hereby state that the information in this DMCA Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.” (v) A physical or electronic signature of a person authorized to act on behalf of the owner of the applicable copyright that has been allegedly infringed. The DMCA Notice shall be sent to the agent’s email at: Legal@unplugged.com
Upon receipt of a valid DMCA Notice (with all the information requested and detailed above), we may: (i) Remove or disable access to the allegedly infringing content, or take other necessary actions, within a reasonable time; (ii) Notify the alleged infringer of the complaint, including the nature of the alleged infringement and the complainant's contact information; and (iii) Provide the alleged infringer with an opportunity to file a counter-notification. If you believe that your User Content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from its owner, you may send a counter-notification containing the same information as specify above.
Intellectual Property
Subject to the terms herein, the Company grants you a revocable, limited, non-exclusive, non-transferable, non-assignable, and non-sublicensable license for non-commercial purposes, to install the App and use the Services solely for the purposes set forth herein (“License”). Except as expressly stated under this EULA, we or our licensor retain all rights, title ownership, and interest in and to the Services, copyrights and trademarks, images, logos product names, and trade names, to the fullest extent possible under applicable law. We or our licensor reserve all rights in and to the Services which are not expressly granted herein.
You acknowledge that all right and interest in the App’s trademarks, service marks, components, code, protocols, software and documentation as well as any derivatives thereof or improvements and modifications (excluding the Third-Party Management Tools), are our property or the property of our licensors, and are protected by international copyright, trademarks, patents and other proprietary rights and laws relating to trade secrets, recognized in any country or jurisdiction worldwide, including, without limitation, moral or similar rights. You may not use, delete, alter, or remove any copyright, trademark, or other proprietary rights notice placed in the App.
Except as expressly granted herein, we retain all right, title and interest in and to our Service, as well as any content provided or made available in connection with the Service (excluding the Third-Party Advertisement).
Representations, Warranties and Acceptable Use Policy
You hereby warrant that: (i) you are eligible to enter into these EULA and you are not prohibited by any authorized authority, judicial order or law into entering in any agreement; (ii) you are of legal competence to enter into these EULA and you are at least thirteen (13) years of age; (iii) you have all proper authorization, if you are acting on behalf of a corporation, to enter into these EULA; (iv) you are either the owner or an authorized user of the device in which the App is installed; (v) you will install the App and use the Services only in accordance with our instructions; (vi) you will use the App and Services in full compliance with all applicable laws, rules and regulations.
Except as expressly provided under these EULA, you may not, nor may not enable anyone else to, directly or indirectly : (i) change, modify, edit, create a derivative work of, alter or bypass any feature of the App;(ii) assert any proprietary rights in or to the App, nor remove, amend or impair any notices of proprietary rights; (iii) disable, interfere, or circumvent with security-related features of the App or impair its performance; (iv) use, access or attempt to use or access the App with malicious codes or any automated means, such as scraping, crawling or any robot, spider etc. (v) use the App and Services to promote, conduct, or contribute to fraudulent, illegal or any other inappropriate activities; (vi) change, modify, decompile, disassemble, reverse engineer, translate, make any copies of, circumvent, hack, or any temptation to extract the source code of the App.
Disclaimer
THE APP AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, REPRESENTATIONS, WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE AND THOSE ARISING BY STATUTE OR FROM A COURSE OF DEALING OR USAGE OF TRADE, SUITABILITY, MARKETABILITY, INCOMPLETENESS, APPLICABILITY, RELEVANCE OR SERVICE LEVEL. THE COMPANY DOES NOT WARRANT THAT THE APP IS OR WILL BE FREE OF HARMFUL OR MALICIOUS CODE NOR THAT THE APP WILL BE FREE OF ANY ERRORS OR BUGS, OR THAT THE COMPANY WILL TAKE ACTIONS IN ORDER TO CORRECT THOSE ERRORS. THE COMPANY SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENCES RESULTING FROM TECHNICAL ISSUES IN THE APP OR SERVICES, AND SPECIFICALLY IN THE THIRD-PARTY MANAGEMENT TOOLS, TO THE USER OR ANY THIRD PARTY. THE COMPANY MAKES NO REPRESENTATION OR WARRANTY THAT THE APP OR THE SERVICES WILL BE AVAILABLE FOR USE IN ANY PARTICULAR LOCATION OR AT SPECIFIC TIME. IN ADDITION, THE COMPANY HAS NOR RESPONSIBILITY OR LIABILITY FOR DAMAGES OR ERRORS, FROM ANY KIND, RESULTED FROM THE THIRD-PARTY MANAGEMENT TOOLS OR DUE TO THEIR INTEGRATION THROUGH THE APP. THE USER’S USE OF THE APP OR SERVICES IS AT THE USER OWN RISK AND RESPONSIBILITY.
THE APP AND SERVICES ARE DESIGNATED TO PROVIDE SUPPORT AND SUPPLEMENTAL SERVICES TO WELL-KNOWN THIRD-PARTY PLATFORMS AND SOFTWARE. IT IS HEREBY CLARIFIED THAT ANY THIRD-PARTY PLATFORM OR SOFTWARE ARE NOT OWNED, AFFILIATED, ASSOCIATED, AUTHORIZED, OR ENDORSED BY US, AND WE ARE NOT IN ANY WAY OFFICIALLY CONNECTED WITH THESE THIRD-PARTY PLATFORMS AND SOFTWARE. YOU HEREBY ACKNOWLEDGE AND AGREE THAT ANY USE OF OUR APP AND SERVICES IN CONJUNCTION WITH THESE THIRD-PARTY PLATFORMS IS UNDERTAKEN SOLELY AT THEIR OWN DISCRETION AND ENTAILS COMPLIANCE WITH BOTH OUR TERMS, AND THE RESPECTIVE TERMS, POLICIES, AND REGULATIONS OF THE SPECIFIC THIRD-PARTY PLATFORM.
Limitation of Liability
YOU HEREBY ACKNOWLEDGE AND AGREE THAT TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING (BUT NOT LIMITED TO), LOST OF PROFITS, LOSS OF DATA, LOST BUSINESS OR LOST OPPORTUNITY, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT FROM THE USE OR INABILITY TO USE THE APP OR THE SERVICES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AND AGGREGATED LIABILITY SHALL NOT EXCEED 50$ US. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR DAMAGES, IN SUCH STATE OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
Updates, Upgrades and Changes
We reserve the right, at any time, to perform any revisions to the App and the Services, included any change, upgrade or update of any feature available therein (“Revisions”). The Company is not obligated to provide any notice regarding such Revisions, in advance or otherwise and shall not be liable for any damages or any other effect resulting from the Revisions. Please note that such Revisions might be automatically installed.
Indemnification
You agree to defend, indemnify and hold harmless the Company and its affiliates, and respective officers, directors, employees and agents from any third-party claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from (i) your use of the Services does not comply with this EULA including negligence and wrongful act; (ii) abusing or infringing third party rights through the Services; and (iii) your breach of any applicable law, regulation and policies. This indemnification obligation will survive the termination or expiration of these Terms and the termination of your use of the Services.
You hereby release us, our officers, employees, agents and successors from claims, demands any and all losses, damages, rights, claims, and actions of any kind including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from any interactions with or conduct of any users of the Services.
Termination
You may terminate this EULA and your use of the Services at any time. If you wish to terminate your use of the Services, you may do so by: (i) simply stopping using the Services and deleting the App; (ii) sending us a request to delete your Account; or (iii) if you subscribed to a plan, you may terminate such Subscription plan in accordance with the Subscription terms as detailed above. We may terminate this EULA, your access to all or any part of the Services at any time, with or without cause and with or without notice, effective immediately. Such termination may result in the destruction of all information and data associated with your use of the Services. We may change, modify, suspend, or discontinue any aspect of the Service at any time without notice to you and without any liability to you whatsoever in connection therewith, unless otherwise required to do so under applicable law, in which case we will make a reasonable effort to inform you of any significant and substantial changes to the Services that will significantly affect you.
Upon the expiration or termination of this EULA, all rights and licenses granted under these Terms shall immediately terminate, and you shall cease your use of the Services. All sections detailed herein, which by their nature are intended to survive termination shall survive termination or expiration for any reason.
Our Privacy Practices
We respect our users’ privacy rights. Please review our Privacy Policy before using the App and Services. Our Privacy Policy is an integral part of these EULA and incorporated herein by reference. We encourage you to periodically review our Privacy Policy.
Dispute Resolution
These EULA shall be governed solely by the laws of the State of Delaware, without giving effect to any conflicts of law. Any dispute, claim or controversy arising out of, connected with, or otherwise relating to these EULA and your use of the App or Services will be subject to the exclusive jurisdiction of the competent court in located in Delaware. The limitation in respect to any claim to these EULA, the App and Services shall be limited to twelve (12) months as of the relevant claim, and will be permanently barred afterwards.
Miscellaneous
These EULA constitutes the entire understanding between you and the Company regarding your use of the App and Services. If any part of these EULA is determined to be invalid or unenforceable, such determination shall not affect the remaining provision, which will remain valid and in full force. You may not assign or transfer any of your rights in under these EULA. The Company may assign its rights and obligations under these EULA to any third party at its sole and absolute discretion. In no event a failure of the Company to enforce any rights or to take action shall be deemed as a waiver of such rights or of subsequent actions in the event of future breaches. In no event the Company shall be deemed in breach of these EULA if the Company is unable to provide the App, the Services or any part thereof.
ARBITRATION, CLASS-ACTION WAIVER
PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR
RIGHTS. EXCEPT WHERE PROHIBITED BY LAW, YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY OR
THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST. YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND
NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU AND THE COMPANY, AND EACH OF ITS RESPECTIVE AGENTS, CORPORATE, PARENTS, SUBSIDIARIES, AFFILIATES, PREDECESSORS IN INTEREST, SUCCESSORS, AND
ASSIGNS, AGREE TO ARBITRATION (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT), AS THE EXCLUSIVE FORM OF DISPUTE RESOLUTION EXCEPT AS PROVIDED FOR BELOW, FOR ALL DISPUTES AND CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICE, OR THE PRIVACY POLICY, UNLESS YOU ARE LOCATED IN A JURISDICTION THAT PROHIBITS THE EXCLUSIVE USE OF ARBITRATION FOR DISPUTE RESOLUTION. A PARTY WHICH INTENDS TO SEEK ARBITRATION MUST FIRST SEND TO THE OTHER A WRITTEN NOTICE OF INTENT TO ARBITRATE ("NOTICE"). THE NOTICE SHALL (I) DESCRIBE THE BASIS AND NATURE OF THE CLAIM OR DISPUTE; AND (II) SET THE SPECIFIC RELIEF SOUGHT ("DEMAND"). IF YOU AND THE COMPANY DO NOT REACH AN AGREEMENT TO RESOLVE THE CLAIM WITHIN 30 DAYS AFTER THE NOTICE IS RECEIVED, THEN YOU OR WE MAY COMMENCE AN ARBITRATION PROCEEDING AS SET FORTH BELOW OR FILE AN INDIVIDUAL CLAIM IN SMALL CLAIMS COURT. THE AMERICAN ARBITRATION ASSOCIATION ("AAA") WILL EXCLUSIVELY ADMINISTER
THE ARBITRATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES ("RULES"), AS MODIFIED BY THIS EULA. THE ARBITRATION SHALL BE CONDUCTED EXCLUSIVELY IN ENGLISH BY A SINGLE ARBITRATOR. THE ARBITRATOR WILL HAVE DISCRETION TO INCLUDE THE PAYMENT OF YOUR OR OUR ARBITRATION COSTS AND LEGAL FEES IN ANY AWARD.
Contact Information
If you have any questions, please contact us at: support@unplugged.com
Last update: November 6, 2025