Holiday / Black Friday Promotion – Terms & Conditions
1. Eligibility
This promotion is open to all customers purchasing directly through unplugged.com within the United States and its territories, as well as to international customers in participating regions. No coupon code is required.
2. Discount Offer
Customers will automatically receive a US$150 discount off the regular retail price of each UP Phone purchased during the promotion period. The discounted price is already reflected on the different pages of the website. No further discount will be displayed at cart/checkout.
For customers purchasing from outside the United States, the discount has been applied in local currency at an approximate equivalent amount.
The promotion may be combined with discounts on accessories, but cannot be combined with any other UP Phone discounts or promotions, except for the Veterans Promotion (code: VETERAN), under which eligible veterans and active-duty members may receive an additional US$25 discount (for a total of $175 off per UP Phone).
See the “Veterans Promotion” section below for full terms and verification requirements.
Later adjustments are not permitted. This offer has no cash value.
3. Promotion Period
The promotion begins on the date announced by Unplugged and remains valid through Monday, December 1, 2025, unless extended or terminated earlier at Unplugged’s sole discretion.
4. Orders and Fulfillment
Orders will be fulfilled according to Unplugged’s standard processing and shipping timelines.
Unplugged reserves the right to reject or cancel any order if it suspects fraud, abuse, or misuse of the promotion.
5. Returns and Refunds
If a product purchased under this promotion is returned, any refund will be processed based on the amount actually paid after applying the promotional discount. Standard return eligibility and timeframes apply. For additional details, please refer to Unplugged’s Return Policy.
6. Limitations
- Offer valid only for purchases made directly through unplugged.com.
- Offer is non-transferable and has no cash value.
- Unplugged reserves the right to modify, extend, or terminate the promotion at any time without notice.
7. Governing Terms
Participation in this promotion constitutes acceptance of these Terms & Conditions.
Unplugged’s standard Terms of Service, Privacy Policy, Shipping Policy, and Return Policy also apply.
Veterans Promotion – Terms & Conditions
1. Eligibility
This promotion is open to verified U.S. veterans and active-duty members of the United States Armed Forces, including the Army, Navy, Air Force, Marine Corps, Coast Guard, and Space Force. Verification of military status is required prior to shipment (see Verification section below).
2. Discount Offer
Eligible participants will receive a US$175 discount (or US$25 if ordered during a US$150 off promotion period to make it US$175 discount in total) UP Phone purchased through unplugged.com during the promotion period by applying the coupon code VETERAN at checkout.
The discount applies to one (1) device per verified individual. Later adjustments are not permitted, but may be accommodated at Unplugged’s sole discretion—provided the order was placed within the promotion period.
This offer cannot be combined with any other discounts, promotions, or offers and has no cash value.
3. Promotion Period
The promotion begins on the date announced by Unplugged and remains valid through December 31, 2025, unless extended or terminated earlier at Unplugged’s sole discretion.
4. Verification
After completing your purchase, you will receive an email with instructions to schedule a brief video verification call. During the call, please be prepared to present an official government-issued photo ID (such as a U.S. Military ID, Veteran ID Card, or Driver’s License with veteran designation).
Unplugged will not copy, record, or otherwise store any information from your ID, except your full name for verification records.
If you do not receive the verification email within 15 minutes of purchase, please check your spam or junk folder. If you still do not receive it, contact support@unplugged.com
for assistance.
Your order will not be fulfilled until verification is completed. Failure to complete verification within seven (7) days of purchase may result in order cancellation, and in such case, a full refund shall be made to the original payment method.
Unplugged reserves the right to further validate eligibility by requesting additional evidence at its sole discretion. Unplugged also reserves the right to reject or cancel any order if it suspects the purchaser is ineligible for the promotion.
6. Limitations
- Offer valid only for purchases made directly through unplugged.com.
- Limited to one discounted device per verified veteran or active-duty member.
- Offer is non-transferable and has no cash value.
- Unplugged reserves the right to modify, extend, or terminate the promotion at any time without notice.
7. Governing Terms
Participation in this promotion constitutes acceptance of these Terms & Conditions.
Unplugged’s standard Terms of Service, Privacy Policy, Shipping Policy, and Return Policy also apply.